Thank you so much for your kind comments about your stay with us. From signature Four Seasons service to our array of dining options, we're thrilled you had such a wonderful experience at our harborside haven. We look forward to welcoming you back for many years to come.
Thank you for taking the time to provide us with your thoughts regarding your stay at the hotel. We are glad to hear that our staff ensured your stay went smoothly. We apologize for any inconvenience caused by bed comfortability and restaurant outlets. Our beds are customizable, so our housekeeping team is here to help ensure you get the best Four Seasons sleep! The dining outlets are owned and operated by a third-party restaurant group, so we will ensure that the teams are informed and appreciate your incredibly valuable feedback. We hope to welcome you back again in the future.
Hello Jamila,Thank you for taking the time to share your thoughts with us on your stay here. We are very sorry to hear you did not have a positive experience with our staff and accommodations. We'll be sure to share your feedback with our internal teams so rectify the shower issue and address communication. We're always happy to include a note on your reservation for late checkout but cannot guarantee due capacity of the hotel. Thank you again for your feedback, and we hope you will come back to visit us again in the future.
Hello Fred, thank you for taking the time to share your thoughts with us on your stay. We're glad to gear that you enjoyed our property and location in the heart of Harbor East. We're sorry to hear you did not have a positive experience with our staff and that is did not reach Four Seasons standards. We're constantly striving to improve and ensure each of our guests has the best possible stay; your input will be shared with our team. We hope you will come back to visit us in the future.
